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WRITTEN TRANSCRIPT OF DR CROCKETT'S VIDEO COVID VACCINATION UPDATE 24.01.21

Hello, I’m Dr Lindsey Crockett, senior partner for The Peninsula Practice. 


The most important message I have, is that if you are over 80 and not yet received an appointment for your vaccine, you will be called in the next 48 hours and your appointment for the vaccine at the Woodbridge centre will be arranged. If you do not receive a call by end of Tuesday, please call the surgery from Wednesday. 

I want apologise to all our patients in this priority group for the delays and resultant worry that some of you have had. As I've mentioned before The Peninsula Practice had to outsource the administration and vaccination for our mobile population and this has not gone as smoothly as we all hoped.  Here is a timeline of events. 

I was informed by the Suffolk GP Federation to whom we outsourced the programme that all patients over 80 were sent letters by first class post last Monday.

On Wednesday morning a team of 7 staff started to call all patients over 80 to see if they’d received a letter and to reassure them that they won’t be left out. These calls revealed that many had not received a letter. Further letters were therefore sent out but we felt we needed to intervene and do something more. We knew that the Suffolk GP Federation had less vaccine supplies to share between our groupings of 3 other surgeries, and that our Leiston colleagues have received very much more vaccine and that this had a short shelf life.

Our Leiston colleagues kindly agreed on Friday to share their vaccine for our patients. And after calling as many patients as we could, managed to book them in at Sizewell yesterday. This was a one off clinic for our patients and I have reassurances that the obstacles of supply and communication will be ironed out this week.

And I’d like to be positive. The Peninsula Practice does have the responsibility to directly vaccinate all eligible residents in Care and Nursing Homes and also all those who are considered housebound.
Eleven days ago, within 36 hours of receiving the vaccine, we were able to vaccinate every single patient in our three Care and Nursing Homes.

Three days ago, within 36 hours of receiving the vaccine, we successfully vaccinated over 100 housebound patients and their Carers. On Friday evening we went back to all three Care and Nursing Homes to vaccinate any staff who had not yet been able to book. 

That is over 250 vaccines - which was all that we were supplied with, delivered to the most vulnerable patients and their staff over 150 square miles of practice area. Not a single dose was discarded. 
And I can tell you it is not easy finding houses in the dark.

And finally I want to thank all our staff from the bottom of my heart. Every one of them, and I, have been criticised, insulted and accused of being incompetent and some have been sworn at and reduced to tears over the vaccination programme. Patients have left because of the unfairness of vaccine supply and we are very sad about this.  Our Staff are working like never before not only managing our consistently high standards of care but also having to intervene to support the outsourced vaccine service. 
And we will continue to do so, remaining professional and supportive to all our patients. But please may I appeal for respect and understanding. Not one of us wants you to be put at risk, not one of us intends to make it hard or worrying for you. But all of us are in this together and we need our community’s support like never before.

Thank you.

To find out more information regarding the Covid vaccination programme please follow the link:

https://sneevaccine.org.uk

 

 

COVID VACCINATION UPDATE FROM DR CROCKETT 24.01.21

COVID VACCINATION - COMMONLY ASKED QUESTIONS AND ANSWERS

GENERAL QUESTIONS

I have already been vaccinated (e.g. at the hospital) do I need another?

No. Please follow the online booking instructions and decline the invitation.

Will the vaccine protect me?

The COVID-19 vaccination will reduce the chance of you suffering from COVID-19 disease. It may take a week or two for your body to build up some protection from the first dose of vaccine.

I have already had Covid. Do I need the vaccine?

Even if you have already had coronavirus, you could still get it again. The vaccine will reduce your risk of another infection and the seriousness of your symptoms if you do get it again. 

I have recently had Covid – what should I do?

If you have recently tested positive for coronavirus – even if you have no symptoms – you should wait until 4 weeks after the date you were tested before getting the vaccine.  After four weeks use your unique booking code to book online.

I have had my flu vaccine; do I need the COVID-19 vaccine as well?

The flu vaccine does not protect you from COVID-19. As you are eligible for both vaccines you should have them both, but normally separated by at least a week.

Can I catch COVID-19 from the vaccine?

You cannot catch COVID-19 from the vaccine but it is possible to have caught COVID-19 and not realise you have the symptoms until after your vaccination appointment.

Can I give COVID-19 to anyone, after I have had the vaccine?

The vaccine cannot give you COVID-19 infection, and two doses will reduce your chance of becoming seriously ill. We do not yet know whether it will stop you from catching and passing on the virus

QUESTIONS ABOUT BOOKING AN APPOINTMENT

What locations can I choose from?

  • Trinity Park (IP3 8UH).
  • The Mix in Stowmarket (IP14 1BB).
  • Debenham Community Centre (IP14 6BL).
  • Woodbridge Community Hall (IP12 4AU).
  • The Epic Centre in Haverhill (CB9 7LR).

Why is my GP practice not vaccinating as they do the flu?

The Pfizer vaccine comes in units of 975 doses, has to be used within three and a half days and there is a strict priority list starting with over 80s.  This means most GP practices are working collaboratively, with the Suffolk GP Federation, to vaccinate patients from different practices at the same time.  It also means we have to have a smaller number of venues.  

Can I choose which vaccine to have?

We are being supplied with the Pfizer vaccine for the foreseeable future.  This may change but we have no information about when this might happen.

What if I want to wait a few more weeks and have your vaccination later?

That is fine.  Please book online when you are ready.

Can my carer be vaccinated at the same time?

Only if they also have received an invitation and have a unique booking code

What are your opening hours?

8am to 8pm

What if I do not have a mobile or email?

We ask for a mobile number or email to confirm your appointment time and location.  If you do not have a mobile or email please make sure you write down the details of your appointment. 

What if two people in the same household share the same mobile phone number?

Only one of them will receive a text message inviting them to book an appointment to be vaccinated. The other person will be contacted by letter.

I’m aware from the news that there have been some scams regarding the COVID-19 vaccination programme. How will I know that the text is not a scam?

You can be assured that the text you receive is genuine if it comes from “NHS-NoReply” and includes an 01473 (Ipswich) booking line phone number. The vaccination is free of charge so you will not be asked for payment or to provide bank details etc.

I am concerned because when I try to book a vaccination appointment online, the earliest date offered is March. What should I do?

Our aim is to offer appointment slots at relatively short notice, in 2-4 days’ time. If you cannot book an appointment until a period of several weeks has passed, it means we are waiting for the delivery of new vaccine supplies. Therefore, please wait a few hours and try again and, depending on the availability of the vaccine, you will be able to book an appointment for within the next few days.

Can I be vaccinated at the same time as my partner/friend/family member who has not received an invitation?

If you receive an invitation and want to be vaccinated with a partner/friend/family member etc, you will need to wait until they also receive an invitation.  You will then be able to book appointments at the same time. 

I do not have transport

Please try to arrange transport with family, friends, neighbours or local community groups – this is allowed under Covid lockdown regulations.  Suffolk On Board may be able to help but have very limited availability. For information about Suffolk On Board and Good Neighbourhood & Community Schemes please follow this link to our community page:

https://www.thepeninsulapractice.co.uk/community-support-3

Can I bring a friend or relative with me?

You can be transported to the vaccination site by a member of your household or by someone within your support bubble, but one person can only accompany you inside the vaccination centre.

AT YOUR VACCINATION APPOINTMENT

How long will the appointment take?

We anticipate no more than 45 minutes

If I feel unwell on day of may appointment?

Do not attend if you feel unwell with symptoms of coronavirus.

If you have a minor illness without a fever please still attend.

If you feel very unwell do not attend until you have fully recovered.

Preparing for the vaccination

On the day of your vaccine, wear practical clothing so it’s easy to access your upper arm.  Bear in mind you may need to spend some time queuing outside. 

Remember to use the lavatory before attending.

What time shall I plan to arrive?

Please arrive at your appointment time.

The vaccination

If you have a fear of needles or feel anxious, try to stay calm and let the person giving you your vaccine know. They will be understanding and can support you.The vaccine will be given as an injection in the upper arm.

You will have been given an appointment for the second dose. Please attend as the second dose completes the course. It's important to get both doses to protect yourself.

What symptoms may I experience?

Some patients have reported a sore heavy arm for a day or two and a slight headache.  These symptoms are perfectly normal. Many people experience no after effects.

Can I go back to normal activities after having your vaccine?

You should be able to resume activities that are normal for you as long as you feel well. If your arm is particularly sore, you may find heavy lifting difficult. If you feel unwell or very tired you should rest and avoid operating machinery or driving.

 

 

Covid Vaccines Update 20.01.21

To confuse matters we have been informed that NHS England are sending out invitations to patients for them to attend mass vaccinations centres. These vaccinations centres may not be local. 

For local vaccination centres please respond to invitations which will reference My Health Book.

We apologise for any confusion this may cause.

IMPORTANT INFORMATION

FOR UP TO DATE INFORMATION REGARDING THE PENINSULA PRACTICE AND COVID-19 PLEASE VIST OUR DEDICATED COVID-19 PRACTICE UPDATE PAGE.

Welcome To The Peninsula Practice

We are here to help keep you in good health. The practice covers an area known as ‘The Peninsula’ with the addition of Aldeburgh, which stretches from the River Deben in the south to the north of Aldeburgh town. This is a large rural area which inevitably affects the way we work. We are determined to provide an exceptional service where getting appointments, establishing diagnoses, treating promptly and with personal care are priorities for all of us.

The Peninsula Practice has purpose-built surgery buildings at Alderton, Aldeburgh and Orford, all with full disabled access. Alderton and Orford surgeries both have fully operational dispensaries. In addition there is a branch surgery at Hollesley Village Hall on a weekly basis, when you can collect your repeat medications.

The practice as a whole is open every weekday from 8.00am-6.30pm at different sites.

Because of the large practice area, it may be necessary in some situations, to travel a little further to another branch of the surgery within the practice in order to be seen sooner. Whilst you may live close to a particular surgery/branch, you are considered a patient of The Peninsula Practice and as such are welcome at all sites.

We welcome new patients so if you live in the area please get in touch.

Peninsula Map

Opening Times

Please select a site

How Are We Doing?

NHS Friends and Family

NHS Friends and Family

NHS Friends and Family provides us with feedback from you our patients.  

We value your feedback both positive or negative, it informs us on what we are doing well and how we can improve.